Customers Comments

Thank you so much for my beautiful heart, it is absolutely perfect! I’m over the moon.


Just wanted to say I ordered 2 wooden heart cards from you only yesterday. They have arrived already and are absolutely beautiful! So it's a huge thank you!!

Amanda Atkinson

Dear Sian

You did it again !     Thank you so much for processing my order so quickly.  The parcel arrived on Saturday morning which meant that I was able to give the gift to the Happy Couple personally, rather than sending it to them after the event.  I am so very grateful to you Sian and it never ceases to amazed me how you so quickly, yet so beautifully, process these little works of art. Thank you again.
Kind regards  ............  Kim

Just wanted to say a big thank you for my cards which I received yesterday; very prompt service! Beautiful cards which I'm sure will be cherished for years to come! Will definitely be re-ordering when the next special birthday/celebration comes along!
Thank you again!

Hi there, 
I am a new customer and just would like to say how impressed I am with your service-beautiful quality products and efficient service, thank you :-) x Sent from Kristyna's iPhone

Hi Sian, the wedding heart came today it's so beautifully made and the colours are spot on for the wedding theme, I can't wait to give it to my daughter on her big day x One very happy customer. I will be spreading the word about your lovely work to everyone :-) many thanks and kind Regards, Karen x

Just want to thank you for this “Heart”, and all the others we’ve bought over the years. They are treasured by our Grandchildren, and some of them appear on the Christmas Tree, with other decorations. THEY ARE BEAUTIFULLY MADE. Have a lovely Christmas all of you. Kind Regards Ruth Fraser

I cannot thank you enough for your fantastic response to my order, sent within 24 hrs fab. Regards Sue Smith

Hi, Just wanted to thank you for the lovely card and it arrived the following day. So in time for me to give it to my husband this morning - he loves it! Great product and fabulous service. Many thanks Ursula x

Dear Sian, Once again, you have excelled! The hearts I ordered at 3.00pm on Thursday 19 September arrived this morning, Saturday 21 September. They are exactly as I had imagined them ~ amazing ~ thank you so very much for your continued excellent service. Hope you both enjoy a well-earned break in Lake Garda. Kind regards ~ Kim xxx

Hi Sian, I just wanted to let you know that my order arrived safely today. I'm absolutely delighted with the hearts and I think they're the prefect little keepsake of the day for our flowergirl and pageboys. Thanks again for all your help to get the order delivered so quickly, it's really appreciated. Kind regards Nicola

Hi, I would just like to say a massive thank you for sending me my item in such quick time. I only ordered it yesterday and it has arrived today – excellent service & the product looks great. Thanks again Arlene from Isle of Colonsay

Hiya, Just to let you know my order arrived today and, as always from Country Heart, it is absolutely beautiful - thank you. I am sure my nephew and his new fiancee will be delighted with the keepsake of their engagement! Many thanks once again and best wishes, Stacey

"Hi Sian, Received my order last week, fantastic as usual. Brilliant quick service! Many thanks." Kim

"Dear Country Heart, I’ve received my package this morning, wow - very prompt. Many thanks for the heart and personalised card – I am really please with them (as always). Thank you also for the prompt & professional service." 
Kindest regards Clair Stevens

"Dear Country Heart, Just to let you know that our Wreath arrived this morning and that it's just what we were hoping for. Thank you so much and have a Happy Christmas." 
Graeme Beebee from Guernsey

"Hi there,
We just wanted to say our order arrived and we are absolutely thrilled with it! We ordered 15 lilac and 15 pink porcelain hearts. They are perfect for wedding favours. Thanks for the fabulous service. We'll definitely shop with you again! All the very best"
Liz from Norwich

"Country Heart, Thank you so much for my order, received today. I was delighted with the "star card" with my friend's birthday details on it. I was also delighted with the Nordic garland, and have ordered two more." 
Thanks again. Andrea Hughes from Daventry

"Hi, Just to let you know my delivery arrived today, really pleased with everything especially the little felt tree such a shame they have to be packed away until next Christmas. Can't wait, will definitely be letting my friends know about you." 
Many thanks Sandra Ross from Norwich

"Dear Sian, just a quick mail that I received my order to-day. I like all three items very much and am sure that I visit your shop soon again." 
Best wishes, Aline van Dijk, The Hague, The Netherlands

"Hi, I just wanted to thank you for your service, I've ordered a few items from you recently and they always arrive very promptly." 
Thanks, Rachael from Reading

"Thank you so much for the prompt delivery of my items. I'm delighted with them and impressed by how quickly they were made and despatched." 
Kind Regards Vicky McLeod from Mansfield

"Dear Sian and Philip, 
Just wanted to say a big thank you for my order which I received recently.I am delighted with it,and know the family who receive it,will become a great customer to you once they have seen it too! I adore all your products and hope to purchase from you again next year." 
Thank you again, Lucy Neal from Southampton

"Hi, I have just received my first order and cannot tell you how happy I am with the order. My work colleagues have all fell in love with the hearts so I am confident another order will be on the way." 
Once again thank you Tracey from HITCHIN

"Thank you very much for the extremely speedy delivery of my personalised tree decoration. I ordered "after hours" on Thursday, yet it arrived first thing on Saturday. What fantastic service - thanks again." 
Claire Kerr from Surrey

"I just wanted to tell you that I am very impressed by your company. I have ordered a number of times from you now, for myself and for gifts for friends and the products have always been beautiful and you efficiently ship quickly. So just wanted to say thank you!" 
Best wishes Emma Bennett from France

"Ordering from your site was very easy. I've never ordered anything online before and was pleasantly surprised at how straight forward it was" 
Mrs Fiona Richardson from East Croydon

"Just to say a belated thanks thanks thanks. I ordered an item that needed personalising for my wedding anniversary. You sent it out the following day, unbelievably fantastic service & my wife was delighted. We will certainly be watching '60 Minute Makeover', and will be telling all our friends where to buy from. This was my 3rd order with you, I will be buying at Christmas as well !! Again many thanks." 
Michael Lowe from Halifax

"Dear Country Heart,
I am just writing to thank you for your super quick delivery of my valentine card. I ordered it late online on Sunday 12th Feb for my husband. I was expecting to wait 7-10 days. I was THRILLED when it arrived on the morning of the 14th and I could give it to him. A lovely card and wonderful service. I will definitely be back for Mothers' Day. Kind Regards"
Amanda Hanson from Colwyn Bay

"That's great - you have a good business head and are very efficient. Some folk we approach on misc. business matters, "Oh no - we couldnae dae that hen" ............end of story! Even recently during a Saturday shopping spree in a little cafe my husband ordered a "full cooked breakfast" and asked for toast. "Toast isnee part of the breakfast - we dinnae do toast" They did have bread however. Not indicative of all things Scottish, thankfully. Will put my order forward very soon. Thank you. Nice website."
Louise Power from West LothianScotland

"Many thanks, Received already - I wish every company was as prompt as yourselves ! Regards" 
Glen Turrell-Hodges from Surrey

"Hi Country Heart, 
Just received your package and I am absolutely delighted with everything I ordered - it's even nicer than I imagined! I'll definitely be ordering from you again. Best wishes," 
Ruth Watson from Northern Ireland

"I have received the picture and it is already hanging in my hallway. I love it. Thanks very much." 
Patsy Farrell from London

"I saw you at the festive fair NEC Birmingham and bought some Christmas decorations that I absolutely love! I think the website is great." 
Susanna Homer form West Midlands

"It was lovely to meet you both at the show on Thursday,I hope that you have a lovely busy time!!! The decorations I bought were perfect for the project I have in mind. regards" 
Courtney Yeoman from Warwick

"Thank you for the free entry ticket to the NEC. I look forward to visiting the Country Heart Sales area at the NEC" 
Jacqui Papworth from Sussex

"Dear Country Heart,
I have just received my two personalised heart pictures one for my nephew's wedding and one for my brother-in-law's 30th wedding anniversary and I am absolutely delighted with them. Thank you also for the red wooden hearts I ordered with each person's name on at Christmas. Everyone seemed to be thrilled with them especially those with unusual names. Thank you again."
Mary Millward, Uxbridge

"Country Heart, 
A big thank you for my beautiful personalised town house embroidered picture. It is absolutely wonderful and it will be treasured. Thank you" 
Amanda Parkes from Lincolnshire

"You are the first web site that I have visited" 
Mrs E A Langley from Merseyside

Just to let you know, my two beautiful snowmen arrived today and I absolutely love them! It’s a pity they will have to go away till next Christmas! Thank you for your speedy delivery. Kind Regards" 
Carol Herning from London

"Hi Country Heart, 
Many thanks for my order, received a few days ago. I am really thrilled with the quality of the items and the speed with which they were delivered. I plan to do lots of my Christmas shopping from Country Heart! 
Kind regards" 
Ros Fleck from Buckinghamshire

"Just a quick note to say how delighted I am with my Kitchen Angel. She arrived in perfect condition and so fast!! She will make a lovely feature in my Kitchen and I am sure she will be much admired. Very well done. Best wishes" 
Wendy Jackson from Worcestershire

"Thank you so much. I was very excited to find your site as my son received one of your decorations in 2004, I was hoping that my new baby would get one for Christmas this year, so when he didn't I went searching!
Thanks again."
Sam McGahan from Berkshire

"Many thanks my guardian angels arrived on Saturday morning. They are so cute. Thanks again for your prompt attention. Best regards" 
Paula Pittendreigh from Aberdeen

"Once again, an extremely fast and efficient service. Thank you very much for my beautiful goods." 
Kerry Dunk from Oxfordshire

"Thank you very much for my order, Cinnamon Heart Garland and Lavender Sheep, the smell was wonderful as I opened the box. Very pleased with my products and excellent fast mailing."
Dawn Routledge from Durham

"I've received your two parcels this week and I must say your products are so lovely and of perfect quality. I'll be for sure one of your regular customers! Please keep me in your mailing list." 
Alice Canestrini from Italy

"Dear Country Heart, 
Thank you for my order received yesterday. I'd like to express how wonderful the decorations are, the attention to details are perfect and I will certainly look forward to placing future orders. Thanks & kind regards" 
Amanda Shead from Essex

"Hi there,
I received my gorgeous pastel birds and heart decorations today and just wanted to let you know how pleased I am with them! I have been searching for ages for lovely pastel, tasteful Easter decorations and these are so perfect. In fact, I couldn't wait for Easter, they are up already, decorating a bunch of twigs! If I can make a suggestion for next year - I'd love a set of pastel coloured miniature bird houses to match!
Thank you again & best wishes"
Carol Herning from London

"Dear Guys,
Order received, thank you very much, fantastic. I'm sure you will hear from me again." 
Ruth Macleod From Ross-Shire

"I placed an order last week, which I received today. I just wanted to say thank you for the surprise free gift of notelets. I wasn't feeling too great this morning and this cheered me up no end." 
Jackie Ferguson from West Lothian

"Hi Country Heart,
Thank you so much for getting back to me. My order arrived today which was quick! You provide such a great service. I have ordered from you a few times before and everytime I'm delighted with what I receive and by how prompt it arrives. The quality of your products and how you wrap them is so lovely as well. Thank you!" 
Janina Maloney from London

"Thank you for my recent order - a lovely kitchen angel which arrived very quickly and beautifully packed. Your catalogue is full of gorgeous things that you never see in the shops, it is an absolute delight to browse through and is never far from my finger tips! I am a beginner at shopping on line and I find your website a joy - it is very easy to use and lovely and colourful with clear pictures. I feel like a child in a sweet shop every time I look at your catalogue and website." 
Heather Smith-Richards from Wirral

"Hi Sian and Philip, 
Thank you so much for the recent items I ordered which I received in prompt time for Christmas. I must thank you sincerely for the wonderful quality of the products. I love them already. I had ordered little stars for my nieces and nephews and babys 1st Christmas tree hangings for two of my friends and one for my own baby daughter - they are so beautiful and will be a keepsake forever. My friend was also overwhelmed with her love sampler which I bought her for her wedding. These are truly lovely gifts and I can't wait to order again. If I could I would fill my home with your lovely products:) looking forward to ordering again.
Best Wishes for a Happy New Year"
Aileen Donnelly from County Tyrone

"I wanted to let you know that my order arrived safely and how beautiful I think it is! I ordered your wedding sampler for my niece and it is lovely much more detailed than I expected and beautifully framed. I shall certainly be recommending you to my friends. Thank you for its promptness too." 
Christine Kennedy from Fulwood

"Just to let you know I received the goods yesterday. I’m one hundred percent pleased. The embroidery on the sampler is impeccable. I am sure my husband will be as thrilled as I am, when I give it to him on our Ruby Anniversary. Thank you. Regards."
Chris Clatworthy from Bedfordshire

"Thanks so much. I received the card today! Can I just say, it is absolutely FANTASTIC. A truly wonderful and extremely good quality card. It nearly brought a tear to my eye and I know my Dad will really love his personalised fathers day card. Can not wait to give it to him! Thank you! This is the 3rd time I've used you now and I will definitely continue to. Loving Country Heart!!!!! Good on you guys!!!!!!!!!!!!!!!! Warmest regards,"
Lucie Powell from Buckinghamshire

"Hi I just wanted to say thank you for my purchase - the hearts are really beautiful and the delivery time was so quick (especially for something personalised) Thank you - I will be recommending you to all my friends. Kind regards" 
Jayne Stutters from SUFFOLK

"Hi there I hope you don't mind me writing however I feel I must - I gave my husband the two little presents I had ordered from you the other day and they are absolutely gorgeous!!! I shall definitely order things again from you in the future! Cheers" 
Caroline Rodden from West Lothian

"Dear Ms Longstaff, 
I just have to e-mail you to say how delighted I am with the personalised picture received today. Sometimes when you order on-line you are not sure about the quality of the items until they arrive. I am certainly not disappointed and would have no hesitation in ordering from you again. 
Thank you very much." Lesley Thorn-Davis from Buckinghamshire

"Hello, Just wanted to say thank you very much for your extremely quick despatch of my order placed on Monday evening and received on Wednesday in time for Valentines day, the heart was lovely as I expected, my husband got me one last year which I was very pleased with, once again Thank you." 
Julie Stokes from Chester


Contact us with questions or comments about this web site. Country Heart, Leyton House, Leys Hill, Walford, ROSS-ON-WYE, Herefordshire HR9 5QU United Kingdom Tel 01600 890207